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Miscellaneous
Questions about payment
Questions about shipping
Miscellaneous
Q: Are your products fake?
A: All our products are 100% original coming directly from the biggest medicine distributors worldwide. | TOP
Q: How long is the whole process of ordering and shipping?
A: As soon as we receive payment confirmation we will verify the order for fraud or blacklisted customers. If the order is accepted we will forward the shipping request to the shipping department. From this moment it takes about 3-4 business days to dispatch the order. In case there are shipping address issues or any other problems with your order details we will contact you. Please note, we do not dispatch orders on weekend days or holiday days. Orders will be accepted but will only be processed on business days. Delivery takes from 16 to 30 days depending on the destination country and availability in stock of the purchased product. Generic products will arrive sooner and will be shipped appart from Clenbuterol and Cytomel (and a couple of other products - see Shipping Terms). | TOP
Q: What is the maximum amount I can order at one time?
A: We don't have any limits to how much you can order. However, you should consult a qualified person regarding the quantity you would like to order, since there may be import regulations on those specific products in quantity. Also, please note, we can only accept single transactions in the ammount of $500.00.It means, if your order is larger than $500.00, you will have to do a couple of orders/payments. | TOP
Q: Is it legal to purchase these products?
A: Since laws differ from country to country, we recommend you to contact a qualified lawyer regarding the regulations and restrictions of your country. | TOP
Q: Is Clenbuterol a veterinary drug?
A: To make it clear, the answer is NO. Clenbuterol is not a veterinary drug, BUT there is a veterinary grade Clenbuterol product, produced by Boehringer Ingelheim, it is called "Ventipulmin" and this product is made for horses. At the same time, Boehringer Ingelheim is producing Spiropent, the human grade and well know Clenbuterol product. For some reason that are in most of the cases obvious, certain websites keep on disinforming people about the exclusive veterinary use of Clenbuterol, at times labeling it as a "horse drug", we repeat again - Clenbuterol IS NOT a horse drug, it is a drug that is produced both for veterinary use and human use and we only sell human grade clenbuterol products - Spiropent and Clenbuterol SoPharma. And to make it clear for those who are wondering why there are websites claiming the above misinformation, we'de advise you to take a look arround the page where you read the info and you'll notice some ads of other weight loss drugs. | TOP
Q: Order was placed by a minor?
A: Dear parents, we are not able to verify who the order was placed by, we can verify the order for fraud signs but it is not possible to check if it was placed by a minor or adult. That is why , the full responsibility of minor's misuse of adults credit cards for the purchase of pharmaceutical products lies on the adult. All complaints addressed to our company regarding cases of minors ordering pharmaceutical products will be labeled as FRAUD and the person who ordered will be blacklisted for life from our network as well as the majority of online pharmaceutical companies through the fraud prevention programs we are members of. Since the full responsibility lies on the adult whose card was misused, we are not obliged to provide a refund in the case the order was delivered to the destination. | TOP
Q: Are you a legitimate company?
A: We are a professional mail order service selling and distributing pharmaceutical products. We are supplying original, high-quality products, prescription-free over the Internet. We do not sell controled substances. | TOP
Q: What is Extensive Customer Service?
A: We offer receive comprehensive order support and customer service with full feedback and support. | TOP
Questions about payment
Q: What payment options do you have?
A:We are only accepting Visa credit cards as our payment option. | TOP
Q: What type of cards do you accept?
A: We only accept Visa card. | TOP
Q: What is SSL Encryption and why is it required?
A: SSL Encryption or Https is a technique used to safeguard private information which is sent via Internet. To prove the site's legitimacy, the SSL encryption uses a PKI (Public Key Infrastructure) - public/private key, to encrypt IDs, documents, or messages to securely transmit the information in the World Wide Web. In order to show that our transmission is encrypted, most browsers will display a small icon that would look like a pad "lock" or a key and the URL begins with "https" instead of "http". SSL Encryption or https from a digital certification authority will helps the secure web site with confidential information on web. | TOP
Questions about shipping
Q: How are products shipped?
A: We ensure that all packages are shipped with maximum discretion. Since prescription is submitted, products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name is not indicated on any package and shipments are made from various shipping points in Europe and other parts of the world to ensure maximum discretion and highest probability of successful delivery. | TOP
Q: How are bulk/large quantity orders shipped?
A: If the order is large enough to not fit in the same shipment envelope as a small sized order, we guarantee the order will be divided into the necessary amount of packages. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order. | TOP
Q: How long does the shipping process take?
A: Estimated delivery time for our Clenbuterol and Cytomel shipment is business 16-30 days. Express mail takes 6-8 days to any part of the world (Express Mail is only available for generic products). Generic products are delivered on average in 15-25 business days, these are shipped from a different place and separate from Clenbuterol or Cytomel orders. You should also take into calculations the fact we require AT LEAST 3-4 business days to verify, prepare and ship the order (depending on the number of orders, availability of the product in stock, stucture of the order this term may be shorter or longer). | TOP
Q: Is there a possibility for a shipping delay?
A: There are occasions when delivery is delayed due to postal services procedures or lack of product in stock, in those occasions delivery might take a little longer than the usual shipping terms, up to 45 days. | TOP
Q: What is the cost of shipping?
A: Cost of shipping to USA is 20 US$, cost for shipping within EU ( Europe) is 20 US$, cost for shipping for the rest of world is 20 US$. Express shipment is possible at $45 but the probability of delivery is lower. | TOP
Q: Do you ship to P.O. Boxes?
A: Yes, we ship to P.O. Boxes. | TOP
Q: Is a signature required for shipping?
A: Our shipping method requires no signature from your side upon delivery in case of Clenbuterol and Cytomel. All generic products are shipped registered airmail and a signature will be required. | TOP
Q: Which country do you ship from?
A: We use various shipping points in different European and Non-European countries. | TOP
Q: Which countries do you ship to?
A: We do not ship to high risk countries such us Ghana, Nigeria, Indonesia, Yugoslavia, Lithuania, Egypt, Romania, Bulgaria, Turkey, Russia, Pakistan, Malaysia, Ukraine, Guam, Namibia, Thailand, Salvador, Cambodia, Oman, Morocco, Congo, Laos, Ethiopia, Sri Lanka, Gabon, Gambia, Nepal, Palau, Senegal, Malawi, Algeria, Angola, Afghanistan, Belarus, Haiti, Kenya, Nicaragua, Zimbabwe, Uganda, Sudan, Sierra Leone, Slovenia and Rwanda. We reserve the right to change the list at our discretion. | TOP |
